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CODEX Support

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Latest activity by CODEX Support
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    CODEX Support created an article,

    Cryptocurrency Deposit or Withdrawal

    If you have opened the trading interface, click on the "BALANCE" button in the right top corner. To deposit cryptocurrency, simply hover the mouse over the plus ‘+’ sign, click on it and ...

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    CODEX Support created an article,

    Wrong Payment ID/Memo/Tag

    If you have used a wrong payment IP, Memo or Tag, please contact our customer supportdepartment providing the following information that we require for deposit recovery: Your account’s email Crypt...

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    CODEX Support created an article,

    Deposit Wasn't Credited to My Balance

    When you want to make a deposit, initiating a transaction from a third party service, it usuallytakes less than an hour to settle it. To avoid confusion, you can verify it via Blockchain Explorer. ...

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    CODEX Support created an article,

    Deposit or Withdrawal Fees

    Currently, we do not charge any deposit fees, but there’s a certain minimum deposit amount forall cryptocurrencies that we require to follow. You can get more information on the exact minimum depos...

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    CODEX Support created an article,

    Deposit or Withdrawal Issues

    There are several reasons why you might have an issue with deposits or withdrawals: Wrong Tag/Memo/Payment ID. In case if you have any problems related to deposit, please make sure that you are us...

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    CODEX Support created an article,

    Withdrawal Limits

    Every account has certain withdrawal limits that are predetermined by your account verificationlevel. By default, an unverified account can withdraw up to 2,000 USDT daily worth of any assetsavaila...

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    CODEX Support created an article,

    Withdrawal to Wrong Address

    There’s a very limited time frame when we can completely stop the withdrawal process, and it happens very rarely because there are hundreds of requests that we have to handle every day. Often we ch...

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    CODEX Support created an article,

    What is Trade Mining?

    We thought about rewarding our loyal users and came up with an idea to create a Trade Mining program which distributes 1,000,000 CDX tokens every day between all active traders in equal proportion ...

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    CODEX Support created an article,

    How to Reduce Trading Fees?

    CDX token was designed with an idea to reduce trading fees and incentivize traders for theiractivities. If you have CDX tokens and have activated their usage on the trading panel, then all exchange...

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    CODEX Support created an article,

    Taker and Maker Fees

    All orders that you place on the CODEX exchange are subject to "Taker" and "Maker" feesaccounted for 0.1%. Taker fees are paid in case you remove the liquidity from our order bo...