When you are passing the KYC verification, we require individual to provide us with some necessary information, documents, your photo with clearly shown ID and a sheet of paper with the CODEX logo and your name.
We decided to choose Sum&Substance as the third party KYC verification provider which possesses one of the most advanced technologies of identity verification on the market. It also means that sensitive data which you provide for verification purposes is not stored on CODEX exchange, instead, it’s simply transferred through an encrypted HTTPS channel directly to Sum&Substance.
When you decide to start the KYC verification, you have to log in to your account and hover over
your profile badge, and in the dropdown menu, you have to click "Verification".
Once you get there, click on the "Start Verification" button.
Enter your first name, the last name, birthday and the country of your residence. Check the box if you agree with its contents.
Please, upload a high-resolution photo of your ID Document cover with no corners cut, the ID document itself, and a picture of you, holding both ID document and a sheet of paper with the CODEX logo and your name. Make sure that all the information on the picture is clearly visible. Submit everything for verification.
In order to confirm your residence, please provide us with one of the following financial
- Bank Statement
- Utility Bill
- Tax Returns
- Council Tax Bills
- Internet Cable/TV/House Phone Line Bills
- The Government Issued Residence Certificate
You have provided all necessary documents for verification, and usually, it takes from 2-5 minutes to confirm your identity. In some cases, there is a need to increase the verification time up to 24 hours, so we can ensure that everything is fine with documents.
Now, going back to your account settings, you will find that verification is pending, and you are all
In case if you have any issues regarding the verification process, please contact our support team at firstname.lastname@example.org so that we can assist you right away.